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Last Updated: May 1, 2025

This SnowPro SME Certification Program Participation Agreement (the “Agreement”) reflects the terms and conditions of the Program (as defined below). Upon selection by Snowflake to be a part of the Program, you (“you,” “your” or “SnowPro SME”) must agree to the terms contained herein in order to be a part of the Program. This Agreement governs your participation in the Program and may be updated from time to time.  

BY PARTICIPATING IN THE PROGRAM OR OTHERWISE INDICATING YOUR ACCEPTANCE OF THIS AGREEMENT, YOU ARE ACCEPTING ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT AS AN INDIVIDUAL SNOWPRO SME CANDIDATE. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS AGREEMENT, YOU MAY NOT IN ANY WAY PARTICIPATE IN THE PROGRAM.

Upon selection by Snowflake and agreeing to the terms of this Agreement, You will act as a Snowflake expert on the SnowPro Certification process by providing feedback, ideas and guidance on the Snowflake Certification Program, which may include but is not limited to the following (the “Program”):

  • Creating exam outlines and blueprints;
  • Writing and reviewing exam questions; and
  • Establishing exam passing scores.

By participating in the Program, you agree to the following:

  1. Confidentiality Obligations. 
    1. You may receive Confidential Information during your participation in the Program. you may use the Confidential Information only for the purpose of participating in the Program. You shall: (i) hold Confidential Information in strict confidence and not divulge any Confidential Information to any third party (other than to other parties as set forth below); (ii) take reasonable precautions to protect such Confidential Information (including, without limitation, all precautions employed with respect to its own confidential materials); and (iii) not copy or reverse engineer any materials disclosed under this Agreement or remove any proprietary markings from any Confidential Information. 
    2. Any person who you give access to any Confidential Information must (a) have a legitimate “need to know '' and (b) have agreed to materially similar confidentiality terms covering such Confidential Information. These confidentiality terms impose no obligations with respect to information which: (i) was in your possession before receipt from Snowflake, (ii) is or becomes a matter of public knowledge through no fault of yours, (iii) was rightfully disclosed to you by a third party without restriction on disclosure or (iv) is developed by you without use of Confidential Information and such independent development can be shown by documentary evidence (excluding Feedback as defined below). 
    3. Upon notice to Snowflake, you may make disclosures to the extent required by law provided you use diligent efforts to limit disclosure and obtain confidential protection and allow Snowflake to participate in the proceeding. Upon termination of this Agreement or written request by Snowflake, you shall: (i) cease using Confidential Information, (ii) return to Snowflake or destroy all Confidential Information and all copies, notes or extracts thereof within seven (7) business days of receipt of request, and (iii) upon request of Snowflake, confirm in writing that such obligation has been completed. 
    4. “Confidential Information” means information relating to Snowflake’s business, including, without limitation, product designs, product plans, software and technology, financial information, marketing plans, business opportunities, testing and certification information (which may include, but not limited, to exam development process, job, exam objectives, exam questions and answers, certification standard setting, guides and similar materials), inventions and know-how to the extent disclosed to you hereunder. 
  2.  Publicity and License Grant. Except where prohibited, by participating in the Program, you consent to the use of your name, photo and/or likeness, and biographical information in any form of media including, without limitation, on Snowflake’s SnowPro certification website at www.snowflake.com and on Snowflake’s social media pages, now known or hereafter created, worldwide, without further permission, payment, or any other consideration. 
  3.  Intellectual Property and Feedback. 
    1. Snowflake or its suppliers retain all right, title and interest (including all patent, copyright, trademark, trade secret and other intellectual property rights) in and to Snowflake’s intellectual property, including but not limited to the exam content, Certification Program materials and all related and underlying materials along with any derivative works, modifications, or improvements of any of the foregoing. You do not acquire any intellectual property rights or any other rights, (including any derivatives or improvements made as a result of Feedback that may be provided), under this Agreement except the limited right to review Confidential Information set forth in Section 1. 
    2. Snowflake may freely use and incorporate into Snowflake’s products and services any suggestions, enhancement requests, recommendations, corrections, or other feedback provided by you relating to Snowflake’s products or services (“Feedback”). You agree not to utilize any artificial intelligence to generate questions or information related to this Program. You affirm that, to the best of their knowledge, the Feedback provided as part of the Program is original thoughts based on your general skills and knowledge of the subject matter and that such Feedback is not the confidential information of any third party and not subject to any third party intellectual property rights.
  4.  No Monetary Compensation. There is no monetary compensation paid to you for your participation in the Program, but Snowflake may provide the following benefits, at Snowflake’s sole discretion (“Program Benefits”): 
    1. Networking opportunities: Meet fellow SMEs from around the world, work collaboratively, and learn about the latest Snowflake features and services.
    2. Career growth: Gain recognition as a SME adding information about your participation on your social media pages and/or resume. SMEs who participate in multiple activities can earn a SME-only digital badge and have the Snowflake team highlight your contribution to your management team upon request.
    3. SME SWAG: Exclusive SME goodies, including wearables, exam vouchers, and personal items. 

      4. By participating in the Program, you acknowledge and agree that no monetary compensation will be paid by Snowflake related to your participation in the Program. Additionally, the Program Benefits may have an associated monetary value, but are non-transferable and no cash alternative is available. 

  5. Use of Snowflake Name and Digital Badge. Your use of any Snowflake digital badge is subject to the terms of this Agreement and guidelines contained in the SnowPro Program Policies, available at learn.snowflake.com/en/pages/snowpro-policies/, which are subject to change at Snowflake’s discretion.  
  6.  No Conflict. By participating in the Program, you warrant there is no conflict of interest and that you have received all necessary approvals and consents, if applicable, to participate in the Program. While participating in the Program, you agree to notify Snowflake in writing of any personal conflict of interest or potential conflict of interest as soon as such conflict is known, including the decision by you to participate in any similar programs operated by Snowflake competitors. Such notice is not required for potential competitive activities that occur as part of your full-time employment. Additionally, you agree not to use the Program to gain any financial benefit or financial gain.
  7.  Term. This Agreement shall remain active for three (3) years from your date of agreement. Sections 1 (Confidentiality Obligations), Section 2 (Publicity and License Grant), Section 3 (Intellectual Property and Feedback), 4 (No Monetary Compensation), Section 7 (Limitation of Liability) and Section 11 (No Partnership) of this Agreement shall survive any termination of this Agreement.
  8.  Limitation of Liability. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, IN NO EVENT SHALL SNOWFLAKE, ITS AFFILIATES, OR THEIR VENDOR(S) HAVE ANY LIABILITY FOR ANY LOST PROFITS, LOSS OF BUSINESS OPPORTUNITY, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND, HOWEVER CAUSED, EVEN IF INFORMED OF THE POSSIBILITY OF SUCH DAMAGES.  TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, SNOWFLAKE’S, ITS AFFILIATES, AND THEIR VENDOR(S)’S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT SHALL NOT EXCEED FIFTY DOLLARS ($50.00). THE PARTIES AGREE THAT THIS SECTION WILL APPLY REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE AND WILL APPLY EVEN IF ANY LIMITED REMEDY SPECIFIED IN THIS AGREEMENT IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.
  9.  Removal from the Program. Snowflake reserves the right to remove any SnowPro SME from the Program for any reason or no reason at all. Upon notice of removal from the Program, this Agreement shall automatically terminate. 
  10.  SnowPro Policies. As part of your participation in the program, you agree to follow the SnowPro SME Certification Program Guidelines which may be updated by Snowflake from time to time.
  11.  No Partnership. Participation in the Program does not create or imply any partnership, agency, or employer-employee relationship, or any other fiduciary or other professional relationship between Snowflake and you. You understand and agree that you will not be considered employees of Snowflake for any purpose, including tax obligations, and shall not be entitled to and expressly waive any claim for employment benefits of any kind.
  12.  Employee Conflict. In the event you are an employee of Snowflake or become an employee of Snowflake during involvement in the Program, to the extent there is any conflict between the this Agreement and your terms and conditions of employment or any Snowflake policies, the terms and conditions of employment and such Snowflake policies shall control.

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